Support for Issues with Blackboard

Service Description

This service is used to report issues with the online course solution Blackboard Learn and the companion software for online collaborative learning, Blackbaord Collaborate.


Students, Faculty, Staff

Required Information

Before submitting a ticket, please have the following information ready:

  • Blackboard course ID
  • Type of issue you are experiencing
  • Version of Blackboard Collaborate you are using
  • Steps to replicate the issue (i.e. what you were doing when the error occurred)
  • Any troubleshooting you performed
Request Support


Service ID: 216
Fri 7/19/19 9:41 AM
Thu 1/9/20 12:03 PM