Support for Issues with Sending or Recieving Email

Service Description

This service is for reporting issues with email not being delivered from or received to UA email addresses.


Students, Faculty, Staff

Required Information

Before submitting a ticket, please have the following information ready:

  • Affected accounts, both sender and receiver
  • Date/time the error occurred
  • Copy of the error message email with headers
  • The subject line of the email
Request Support

Related Articles (1)


Service ID: 199
Wed 7/10/19 12:46 PM
Wed 11/27/19 2:20 PM