Unmanage Device in IT Monitoring System

Service Description

This service is used to request a device or devices be unmanaged in the IT monitoring system. This is typically done when maintenance will be performed on devices that could potentially cause alerts.

Eligibility

Faculty, Staff

Required Information

Before submitting a ticket, please have the following information ready:

  • Hostname of device
  • IP address of device
  • Reason for unmanaging the device
  • Duration to unmanage the device
 
Request Support

Details

Service ID: 140
Created
Wed 5/29/19 11:01 AM
Modified
Wed 11/27/19 2:20 PM