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Services or Offerings?
Add or Change a Vanity URL(s)
  1. Services
  2. Web Development & Hosting
  3. UAA Web
Request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL.
Add or Change a Vanity URL(s)
  1. Services
  2. Web Development & Hosting
  3. UAA Hosting
Request a new vanity URL to replace a current URL, moving a vanity URL to a different URL, or removing a vanity URL.
Add or Change a URL Redirect
  1. Services
  2. Web Development & Hosting
  3. UAA Web
Request a redirect of one university URL to another university URL.
Add or Change a URL Redirect
  1. Services
  2. Web Development & Hosting
  3. UAA Hosting
Request a redirect of one university URL to another university URL.
Report Legitimate URL Being Blocked by Firewall
  1. Services
  2. Networking
  3. Network Security
Report an instance where a legitimate URL is being blocked by the UA firewall and should be allowed.
Request new or renew certificate
  1. Services
  2. Security
  3. Security Certificate
Request a new or renewed SSL certificate for eligible website URLs hosted on the uaa.alaska.edu domain.
Report Spam
  1. Services
  2. Security
  3. Suspicious Email
Report spam email sent to or from university email addresses.
Report phishing email
  1. Services
  2. Security
  3. Suspicious Email
Report phishing email sent to or from university email addresses.
Submit Approved Software Waivers
  1. Services
  2. Applications & Software
Submit Procurement Services approved software waiver requests for new software that isn't currently offered by IT Services.
Request Web Analytics Report
  1. Services
  2. Web Development & Hosting
  3. UAA Web
Request a Google analytics reports on statistics for a website and it's sub-sites, or webpage.
Security Certificate
  1. Services
  2. Security
Assistance, and requests associated with TLS certificates used for services such as HTTPS, and other protocols that allows secure connections between devices.
Suspicious Email
  1. Services
  2. Security
Assistance, and requests associated with protection and solutions for dealing with malicious email communications.