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Services or Offerings?
Report a network issue, either with wired network connectivity or WiFi.

Request a limited use wireless network for events and special functions.

Request a new network device, changes or updates to an existing device, or the decommission of a device.

Request a change of which network VLAN specific device(s) reside on.

Request to move a qualified device, typically a printer or server, behind the UAA network firewall.

Request an allowance of legitimate traffic from a university supported device through the UAA network firewall.

Request the activation of a network port/Ethernet wall jack.

Request access to the virtual private network (VPN).

Report or request the addition of new network cabling, a change to existing cabling, or the removal of cabling.

Request a new DHCP entry, an update to an existing DHCP entry, or the removal of a DHCP entry.

This service, including Zoom web conferencing, allows users to join with traditional hardware based video conferencing rooms from multiple remote locations. Those using Zoom need only a personal computer (Windows or Macintosh OS) or iPad, along with a web-cam and microphone, either built-in or external.

Request a new long distance calling code or update an existing long distance calling code.

Request the creation of a new department Fileshare.

Request new DNS records, changes or updates to existing DNS records, or the removal of DNS records.

Request assistance for AV equipment in a University room that is not working correctly.