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Services or Offerings?
Request a reservation for a static IP address, updates to an existing reservation, or the removal of a reservation.

Request a new DHCP entry, an update to an existing DHCP entry, or the removal of a DHCP entry.

Request the addition of a new physical or virtual server, updates to an existing server, or the decommission of a server.

Request to have a pre-configured physical server hosted in the IT Services data center.

Request the installation of a new physical access system on a campus interior or exterior door.

Request the addition of a device to the IT monitoring system, an update to settings in the monitoring system for a device, or the removal of a device from the monitoring system.

Request a device or devices be unmanaged in the IT monitoring system.

Request to move a qualified device, typically a printer or server, behind the UAA network firewall.

Request an allowance of legitimate traffic from a university supported device through the UAA network firewall.

Request new DNS records, changes or updates to existing DNS records, or the removal of DNS records.

Request a change of which network VLAN specific device(s) reside on.

Report a network issue, either with wired network connectivity or WiFi.

Request the addition of a firewall or firewall rules, changes to an existing firewall or firewall rules, or the removal of a firewall or firewall rules.