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25Live Question or How to Support
  1. Services
  2. Software & Applications
  3. 25Live (Event Management System)
Ask questions about 25Live or get assistance doing something in 25Live.
25Live Training
  1. Services
  2. Software & Applications
  3. 25Live (Event Management System)
25Live has a lot of different features that are not used by everyone. We have basic user trainings as well as more targeted training for users looking to get help with certain uses or features of 25Live.
Academic Equipment Loan
  1. Services
  2. Computers & Printing
  3. Computers, Office Printing, & Mobile Devices
UAA IT Services has a limited number of computing devices and internet hotspots available for loan to eligible UAA students and employees for academic use by semester. The device you can borrow will be decided by IT based on your academic need.
Access to Edit Website/Webpage
  1. Services
  2. Web Services
  3. Content Management System (CMS)
Request access to edit a website or specific webpage on the CMS.
Add or Change a Department's Record in the UAA Directory
  1. Services
  2. Accounts & Passwords
  3. Online Directory
Make a request for change to the online UAA departments directory.
Add or Change a Device in the IT Monitoring System
  1. Services
  2. Data Center Services
  3. IT Monitoring & Alerting
Request the addition of a device to the IT monitoring system, an update to settings in the monitoring system for a device, or the removal of a device from the monitoring system.
Add or Change a DNS Record
  1. Services
  2. Network & Telephone
  3. DNS Services
Request new DNS records, changes or updates to existing DNS records, or the removal of DNS records.
Add or Change a Long Distance Access Code
  1. Services
  2. Network & Telephone
  3. VoIP Telephony
Request a new long distance calling code or update an existing long distance calling code.
Add or Change a Mailing List
  1. Services
  2. Email & Calendars
  3. Email
Request the creation of a new mailing list, changes or updates to an exsiting mailing list, or decommision of a mailing list.
Add or Change a Managed Print Station
  1. Services
  2. Computers & Printing
  3. Managed Print Services
Request a new Managed Print station, a relocation of an existing Managed Print station, or the decommission of an existing Managed Print station.
Add or Change a Person's Record in the UAA Directory
  1. Services
  2. Accounts & Passwords
  3. Online Directory
Make a request for adjustments to the online UAA personnel directory.
Add or Change a Phone
  1. Services
  2. Network & Telephone
  3. VoIP Telephony
Order a new VoIP telephone, request updates to a telephone, or remove/decommission a telephone. This form can also facilitate requests for multiple phones.
Add or Change a Static IP
  1. Services
  2. Network & Telephone
  3. Data Network Services (LAN/WAN)
Request a reservation for a static IP address, updates to an existing reservation, or the removal of a reservation.
Add or Change a Voice Menu
  1. Services
  2. Network & Telephone
  3. VoIP Telephony
Request the addition of a voice menu to a department phone number, updates to an existing voice menu, or the removal of a voice menu from a phone number.
Add or Change an IT Hosted Server
  1. Services
  2. Data Center Services
  3. Server Administration & Hosting
Request the addition of a new physical or virtual server, updates to an existing server, or the decommission of a server.