Service requests and management of AV equipment, services, and other classroom instructional technologies.

Services (11)

AV Controls Are Not Working

Request assistance when AV controls in a room aren't working to perform a specific function.

AV Equipment Assistance or Training

This service is for requesting AV assistance or training on hardware or software supported by Audio Visual Services.

Borrow AV Equipment

Find out if Audio Visual Services has specific hardware to borrow, rent, or purchase.

Device Not Displaying on the Display

Request support for when a device isn't displaying properly in a classroom or meeting space through a projector or other display device.

New or Move Digital Sign

This service is for requesting the installation and setup of digital signage or to move an existing digital sign to a new location.

Pickup of Computer(s) and/or Peripherals to Surplus

Schedule the pick up and processing of equipment to be sent to UAA surprlus.

Projector Lightbulb is Dim and/or Flickering

Report when a bulb in a room projector is dim, giving a warning, or has failed and needs to be fixed/replaced.

Scheduling a Web or Video Conference

This service, including Zoom web conferencing, allows users to join with traditional hardware based video conferencing rooms from multiple remote locations. Those using Zoom need only a personal computer (Windows or Macintosh OS) or iPad, along with a web-cam and microphone, either built-in or external.

Support for Issues with a Video or Web Conference

Report and request assistance with issues related to connectivity of a video or web conference.

Support for Issues with Security Camera(s)

Report issues with security cameras on campus.

Upgrades to AV Equipment in a Room

This service is used to request an upgrade to existing AV technology in a room.