Popular Services

Request approval and access by campus departments for face to face instruction.

Request course merges in Blackboard Learn.

This service is used by University Alumni to request an extension to their UAA email account.

Request the a new, change, decommission/removal or migration of a departmental email account.

Request the creation of a development course shell in Blackboard Learn.

Request a reservation for a static IP address, updates to an existing reservation, or the removal of a reservation.

Request to purchase new or refurbished computers and peripherals.

Report issues with the Blackboard Learn and Collaborate.

Get setup to be able to receive and make phone calls through your computer using Jabber from Cisco.

Request one-on-one assistance with web pages on the UAA CMS, OUCampus.

Request software installations to university owned computers or computers owned by current students, faculty, or staff.

Report issues with UAA supported software and applications.

Request assistance with setting up hardware or software, or performing repairs or maintenance on a UAA department owned computer.

Schedule computer maintenance to be performed between certain dates at some point in the near future.

Find out if Audio Visual Services has specific hardware to borrow, rent, or purchase.

Request the creation of a new mailing list, changes or updates to an exsiting mailing list, or decommision of a mailing list.

Request the creation of a new department Fileshare.

Report a network issue, either with wired network connectivity or WiFi.

Order a new VoIP telephone, request updates to a telephone, or remove/decommission a telephone. This form can also facilitate requests for multiple phones.

UAA employees can request UAA IT equipment to temporarily work remotely.

This service will take you to the me.uaa.alaska.edu website where you can reset your UAA account password, or recover a forgotten password.

Request assistance for AV equipment in a University room that is not working correctly.

Report and request assistance with issues related to connectivity of a video or web conference.

Request assistance with Microsoft Active Directory group policies.

Request access to the virtual private network (VPN).