Popular Articles

This article will assist you with syncing SharePoint Online files to a folder on your computer where you can work directly in the Mac Finder, or Windows File Explorer to access the files even when you're offline.
Frequently asked questions and answers about the Microsoft Teams collaboration app.
This article will assist you with connecting to the UAA wireless network with an Android Device.
This article provides information on UAA's conventions for naming electronic devices on campus (e.g. computers, printers, scanners).
This article will assist you with connecting to the UAA wireless network with an iOS Device.
This article will provide you with instructions for how to install and connect to the Virtual Private Network (VPN) using the Cisco AnyConnect VPN client for Windows and Mac operating systems.
For help with the MobilePrint service that allows you to easily print your files via email, online through a web browser, as well as from a traditional computer.
This article will assist you with connecting to the UAA wireless network with a Microsoft Windows compatible device.
This article will assist you with connecting to the UAA wireless network with a macOS Device.
OneDrive for Business is a personal document and file storage hub. It's easy to upload, download, and share files. You can also create, view, and edit documents online using the integrated Office Online applications, Word, Excel, and PowerPoint. For those times you need the complete set of Office features, you can open your files in the full version of the applications and save them to your hard drive or back to the cloud.
Information to help you customize your phone or alter phone settings via the CISCO Call Manager User Option web page.
This article will assist you with setting up mail forwarding to direct all mail from the UA Google Mail account to another address.
Frequently asked questions and answers about email and related protocols.
Use this guide for assistance with purchasing a new Apple laptop or desktop computer.
This article will show you how to access Microsoft Office 365 with your University account.
Microsoft Teams is a unifying experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Microsoft Office 365 global, secure cloud. This article will help you learn more about what Microsoft Teams is, how to use it, and how it will benefit you in your daily computing needs.
Learn about the four levels of software provided by IT Services to UAA computing users.
Frequently asked questions and answers about the managed print and Pharos printing systems.
This article obtains a basic overview of how your CISCO phone works.
This article provides information about the recommended specifications for Dell computer and equipment purchases.
This article will teach you how to use UA OneDrive for Business on Android compatible devices.
This article will teach you how to use UA OneDrive for Business on Windows compatible devices.
This article covers our recommended purchasing options for computer displays.
This article will explain how-to increase the amount of your Gmail that is synced to an Outlook client using GSSMO.
Get information on identifying common fraud and spoofing attempts, and also how to protect yourself against malicious activity of this nature.