Download & Install GlobalProtect VPN for Mac

Tags VPN Remote


This document gives step by step instructions for how to download and install GlobalProtect VPN for Mac desktops.


In this article:


What materials do I need?

  • Mac computer
  • Internet Connection
  • University of Alaska login credentials


How do I use this technology?

How to Download

  1.  In web browser go to

    GlobalProtect Portal
  1.  Login using your UA credentials.

    GlobalProtect Portal Login prompt
  2.  Click the Download Mac 32/64 bit GlobalProtect Agent link.

    GlobalProtect Portal Client Download Link
  3. A download confirmation will appear on your screen, click Allow.

    Web Browser Prompt to Allow Download

How to Install

  1.  After the download completes, double-click the downloaded GlobalProtect.pkg installer package.

    Downloaded GlobalProtect client installer package
  1. At the Welcome to GlobalProtect Setup Wizard screen, click continue.

    GlobalProtect Installer Introduction Screen

  2. At the Select Installation Folder screen, keep the default folder, and click Continue

  3. At the Installation Type screen click Install.

    GlobalProtect Installer Installation Type Screen
  4. You will be prompted to enter your computer's local administrator username & password.

    GlobalProtect Installer Package Local Administrator Credential Prompt
  5. After installation is complete click close.

    GlobalProtect Client Installer Summary Screen


Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at


Article ID: 683
Fri 10/15/21 12:28 PM
Mon 11/15/21 2:31 PM

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