GlobalProtect VPN for Mobile Devices


This document gives step by step instructions for how to download and install GlobalProtect VPN for mobile devices.

What materials do I need?

  • Mobile device
  • Internet Connection
  • University of Alaska login credentials

How do I use this technology?

How to Download/Install

  1. On your mobile device, click the appropriate link below to download the GlobalProtect client.
  2. On your mobile device open the GlobalProtect app, and tap install.

    App Store Download
  3. After installation is complete, tap Open.

    Open App
  4. Enter the portal address of, and tap connect.

    Portal Address
  5. Login using your UA credentials, and approve connection via Dou Mobile.

  6. You are now connected.



Android Devices Only

  • Once connection is approved via Duo Mobile, a Connection Request notification will open on your screen select ok.

    Not Apple
  • You are now connected.



Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at


Article ID: 681
Fri 10/15/21 9:52 AM
Mon 11/15/21 2:31 PM

Related Articles (1)