Login to the Synology Surveillance Station Client


This article is specific to the surveillance camera system in use at the Mat-Su College campus.

Only users that have already been granted access to the Mat-Su College surveillance camera system will be able to follow this article. If you need access, ask your supervisor to submit a Add User to Security Camera Group request.


Access to the Mat-Su College surveillance camera system is only available to authorized users while on the Mat-Su College campus network. Remote or off-site access is unavailable. 


What materials do I need?

  • A Windows or Mac computer on the Mat-Su College campus network.


How do I use this technology?

  1. Open Software Center.
  2. Search for Synology.

    searching for Synology in the Software Center

  3. Click on Synology Surveillance Station.

    selecting the search result for Synology on the Software Center
  4. Click on Install.

    clicking on install within software center to install Synology Surveillance Station
  5. Close Software Center after install completes.
  6. Click on the Start Menu.
  7. Just start typing Synology to search for the recently installed program. The Start Menu will automatically change to a search menu.

    Synology being typed out into the Start Menu
  8. Click on the search result Synology Surveillance Station Client.

    Results of Start Menu search for Synology
  9. In the top field, type cameras.matsu.alaska.edu
  10. In the middle field, type your UA username
  11. In the bottom field, type your UA password
  12. Select the HTTPS checkbox and click on Sign In

    Synology Surveillance Station Client login box with server, username, and password fields

  13. Click on Proceed anyway when the SSL Certificate notice appears

    SSL Certificate notice box
  14. Here is a rundown of the various options you will see once signed in:

    inside of the Synology Surveillance Station Client
    • Live View is to view the all the cameras you have access to in real time.
    • Recording is to view past events (dependant on your level of access).
    • The person icon in the upper right is to Logout.
    • The Main Menu icon in the upper left will show you other options, such as E-Map, which is the location of cameras as shown over a building map.
      You can click on a camera in the E-Map to open its Live View (dependant on your level of access). 


Is there any additional information I should know about?

Synology has many detailed help articles on all aspects of the Surveillance Station Client.


Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu.


Article ID: 479
Wed 2/24/21 12:52 PM
Mon 11/22/21 7:41 AM