What are the Microsoft Enrollment for Education Solutions, the Work at Home program, and the Home Use Program?

How do I use this technology?

Enrollment for Education Solutions (EES)

• Description: The Enrollment for Education Solutions, formerly known as the Microsoft Campus Agreement, allows for the installation on university workstations of a select variety of Microsoft software.
• Eligibility: University owned computers
• Available Software: Microsoft Windows operating system, Office, Office for Mac, Visio, Project, and Visual Studio
• Procedure Highlights:
  • Software will no longer be checked out at IT Services' front desk.
  • UAA colleges, schools, and departments with designated IT professionals will be provided access to a read-only network file share that contains disc images, labels and documentation. Optionally, departments can purchase media from UAA IT Services for Microsoft products for use by their designated IT professionals in maintaining their department's workstations. To request a quote for a media, please contact August Axtell at 786-4707.
  • All designated IT professionals can install software via the EES volume licensing codes but must maintain procedures for documenting all Microsoft software utilized under this agreement on all workstations they are responsible for and ensure that media/license codes are not released to employees.
  • Software can also be installed via an IT Services' work order; departments will be charged the standard hourly rate of labor (one hour minimum). Work orders may be submitted by contacting the UAA Service Center via telephone at 786-4646, or email at callcenter@uaa.alaska.edu.
  • IT Services will provide designated IT professionals with new procedures upon request.
  • For extended sites and MAU availability please contact your regional IT Support Desk (Service Center, Help Desk).

Work at Home (WAH)

• Description: The Work at Home program is a benefit of the Enrollment for Education Solutions that allows departments to grant their faculty and staff the right to use a second copy of a limited selection of products on either a home or portable computer for university work purposes only. Supervisor approval is required for all requests.
• Eligibility: ONLY to regular/term/adjunct faculty or regular/term/temporary staff*
• Available Software: Microsoft Windows operating system¹, Office, Office for Mac, Visio, Project, Visual Studio
• Procedure Highlights:
  • Software will no longer be checked out at IT Services' front desk.
  • Departments may purchase Work at Home media as needed for those employees they authorize to work at home. To request information on purchasing WAH media, please contact August Axtell at 786-4707.
    • One set of media must be purchased for each authorized employee.
    • Duplication of WAH media is prohibited.
    • The product code provided with WAH media is unique to each set and cannot be shared or used on multiple workstations.
  • All designated IT professionals can install software via the EES volume licensing media/codes but maintain procedures for documenting all Microsoft software utilized under this agreement and ensure that media/license codes are not released to employees.
  • Software can also be installed via an IT Services' work order; departments will be charged the standard hourly rate of labor (one hour minimum). Work orders may be submitted by contacting the UAA Service Center via phone at 786-4646, or email at callcenter@uaa.alaska.edu.
  • IT Services will provide designated IT professionals with new procedures upon request.
  • ALL software must be uninstalled when employee is no longer employed by UA.
  • Accountability falls to the supervisor approving the Work at Home use.

Home Use Program (HUP)

• Description: As a benefit to UA employees, qualified faculty and staff with valid UA identity credentials are eligible to purchase Microsoft products for both work- and personal purposes to be used on their personally owned computers at significant discounts.
• Eligibility: ONLY to regular/term/adjunct faculty or regular/term/temporary staff*
• Available Software: Microsoft Office, Office for Mac, Visio, Project
• Procedure Highlights:
  • Employees can go to the UAA Microsoft Home Use Program website, verify that they are current UA employees, and be provided with directions for accessing a Microsoft software purchase site.
  • Products may be purchased at significant discounts (typically $9.95 per product).
  • At this time, the Windows operating systems are unavailable for purchase.
  • Software may be used for personal or work purposes as long as the employee remains employed by UA.

* Please Note: Student employees, graduate student employees, and emeritus faculty are not presently eligible for Microsoft's Work at Home and Home Use Programs.

What is not covered under the Programs

Workstations are eligible for upgrades to the Windows operating systems under the current EES & WAH agreement. Workstations must be purchased with a valid Microsoft OS to be eligible. Installing Windows OS on a Mac workstation under the EES and WAH is considered an upgrade. Windows operating systems are not presently available under the HUP.

Windows Server operating systems are not included; however, the following client access licenses (CALs) are covered under the agreement: System Center Configuration Manager (SCCM), Exchange, Windows Server, SharePoint Server.

General Program Information

1. How do I obtain software from the three programs referenced above?
   • Enrollment for Education Solutions (EES):
     • UAA colleges, schools, and departments designated IT professionals will be provided access to a read-only network file share that contains disc images, labels and documentation. Optionally, departments can purchase media from UAA IT Services for Microsoft products for use by their designated IT professionals in maintaining their department's workstations. To request a quote for a media, please contact August Axtell at 786-4707.
     • Software can also be installed via an IT Services' work order; departments will be charged the standard hourly rate of labor (one hour minimum). Work orders may be submitted by contacting the UAA Service Center via telephone at 786-4646, or email at callcenter@uaa.alaska.edu.
     • For extended sites and MAU availability please contact your regional IT Support Desk (Service Center, Help Desk).
   • Work At Home (WAH) Program:
     • Departments may purchase Work at Home media as needed for those employees they authorize to work at home. To request information on purchasing WAH media, please contact August Axtell at 786-4707.
       • One set of media must be purchased for each authorized employee.
       • Duplication of WAH media is prohibited.
       • The product code provided with WAH media is unique to each set and cannot be shared or used on multiple workstations.
     • All designated IT professionals can install software via the EES volume licensing media/codes but must maintain procedures for documenting all Microsoft software dispensed and ensure that media/license codes are not released to employees.
     • Software can also be installed via an IT Services' work order; departments will be charged the standard hourly rate of labor (one hour minimum). Work orders may be submitted by contacting the UAA Service Center via telephone at 786-4646, or email at callcenter@uaa.alaska.edu.
   • Home Use Program (HUP): Qualified faculty and staff may visit the UAA Microsoft Home Use Programpage, and follow the provided steps to purchase the desired software titles.

Enrollment for Education Solutions

1. What is a designated IT professional?
   Designated IT professionals are those individuals in colleges, schools, and departments responsible for maintaining and installing software in support of their organization's business needs. IT professionals, and their supervisors, must sign the Designated IT Professionals Software Licensing Acceptance Form in order to be provided access to the University's EES media and volume licensing codes as appropriate.
2. Does my department need to purchase a media kit?
   No, Colleges, schools, and departments are not required to purchase a media kit. All designated IT professionalswill be provided access to a read-only network file share that contains disc images, labels and documentation. Optionally, departments can choose to purchase media from UAA IT Services for Microsoft products for use by their IT staff in maintaining their department's workstations.
3. Can my department make copies?
   Yes. Our site-license allows departments to copy original CD/DVD's provided they are true and complete copies, including copyright and trademark notices. This means all past and future copies should have a label that includes the same information as the original disc. Procedures must be maintained to track the distribution of all copies made.
4. Will our site-license expire?
   This license is renewed annually and is currently valid through June 30th, 2014. If the licensing agreement is not renewed, all departments will be required to either remove the software or obtain a valid software licensing for each product through other means.
5. How are departments charged for this license?
   Departments are charged based on the negotiated price of the site-license and the number of authorized FTEs (full-time equivalents) for their department. For more details, contact August Axtell at 786-4707.

Work at Home (WAH)

1. Can my department make copies of WAH media?
   No. The Work at Home media comes with a product code that is unique to each set.
2. Can I use software installed under the WAH for personal use (e.g. writing holiday letters, playing games, etc.)?
   No, per Microsoft's Terms & Conditions for the WAH program you may only use software installed under this program for university work related use.
3. If I install a Microsoft Operating System on my personal computer under WAH can I still use it to play games, and other personal purposes?
   No, per Microsoft's Terms & Conditions for the WAH program you may only use software installed under this program for University work related use. In regards to the operating system this means you need to have a dedicatedcomputer that you use for only conducting university related work purposes.
4. How do I get software for Work at Home?
   First your department/supervisor must authorize you for work at home. Then follow your departments procedures for requesting either a WAH media set, requesting your department's designated IT professional, or submitting a IT Services Desktop work order to install the software.

Is there any additional information I should know about?

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at uaa.techsupport@alaska.edu, or visit the Services section to open a support ticket.