Comparing Collaboration Tools


The University of Alaska provides a number of collaboration services to the university community. Students, staff, and faculty can take advantage of one, some, or all of these tools. If you are not sure which one to choose for a specific task, please review the feature comparison chart below.

Please note: While many of these services offer similar features and capabilities, none of them are a 100% replacement for the other. When deciding which collaboration tool to use, consider your needs for that specific type of event/meeting, and/or group and then select the most applicable one, be aware that the tool you select may change over time, or by event, as the needs change.


Feature Comparison Chart

Zoom Google Chat Google Meet
Number of Participants 250 25,000 in a team;
1,000, 2-way meeting participants;
20,000 view/listen-only participants
300, 2-way Participants  8,000  50
Individual Meetings/Groups Yes Yes Yes  Yes Yes 
Breakout Sessions Yes  Yes Yes No No
Phone Conf. Bridge Included Yes Available to UA Employees, contact UAA Tech. Support Center for assistance.
Toll-fees apply.
Yes, toll-fees apply No Yes, toll-fees apply
Quick, Easy Instant Messaging Yes Yes Yes Yes No
File Transfer via Chat Window No Yes Yes Yes Yes
Screen Sharing Yes Yes Yes No Yes
White-boarding Yes Yes Yes No No
Audio/Video Calls Yes Yes Yes No, Launches Google Meet Yes
Record Meeting Yes Yes Yes No No
Virtually Raise your Hand Yes Yes Yes   No
Collaborative Tools Yes Yes; Word, Excel, and PowerPoint Online Yes; annotation and co-annotation Yes; Google Docs, Sheets, and Slides No
Chat with Event Attendees Yes Yes Yes Yes Yes
Supports Live Events/Webinar Yes; 500 attendees Yes; 10,000 attendees; duration of event 4 hours

* Through December 31, 2021 Microsoft has temporary increased the limits for live events:
20,000 attendees,
Up to 16 hours per broadcast
Yes; up-to 500 view-only attendees.

Requires requesting a one-time use webinar license, or if interested departments may purchase a license for their use
No No
File Storage Yes Yes, Up to 25 TB per team No Yes Yes
Live Automatic Captioning No Yes*

* Preview feature available in English (US) only
 No  N/A  Yes
Security Documentation     Securing Your Zoom Meetings    


Need additional help or have issues

For additional assistance contact the IT Services Technical Support Center via phone at (907) 786-4646, toll-free at (877) 633-3888, email us at


Article ID: 147
Wed 5/27/20 2:16 PM
Mon 8/30/21 7:49 AM