Get help with the email services Gmail and Microsoft Exchange, as well as supported email clients.

Articles (10)

Pinned Article Get Started with Email at University of Alaska

Introduction to email services provided to University of Alaska students, staff, and faculty.

Create a Shared Contacts List

Many organizations require a shared contact list that is accessible by authorized individuals, for example a list of customer email addresses and phone numbers. In this article we will create a Shared Contact list in an Office 365 SharePoint site that will be accessible through a web browser, as well as Microsoft Teams to individuals that are members of the group.

Email FAQ

Frequently asked questions and answers about email and related protocols.

Increase amount of Gmail synced to Microsoft Outlook client using GSSMO

This article will explain how-to increase the amount of your Gmail that is synced to an Outlook client using GSSMO.

Remove a Forward from Exchange Account

This article will assist you with removing a mail forward from your UA Exchange account.

Remove a Forward from Gmail Account

This article will assist you with removing a mail forward from your UA Google Mail account.

Set a Forward on Gmail Account

This article will assist you with setting up mail forwarding to direct all mail from the UA Google Mail account to another address.

How do I Manage Junk and Spam Email Using Microsoft Outlook?

This article will assist you with managing your Junk Email Options including Safe Senders List, Safe Recipients List, Blocked Senders List, Blocked Top-Level Domains List and Blocked Encodings List.​​​​